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A one-of-a-kind branded wellness program for travelers

Strategy | Creative | Production | Post

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In 2013 Westin Hotels began a journey that would eventually lead to recognition as the best hotel for wellness-minded travelers. Specifically, for runners.
Chris Heuisler was selected from a pool of more than a thousand applicants to become Westin’s first national running spokesperson.
Westin wound up with so much more.
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Runners embrace Westin
Within a few years, Chris had grown the Run Concierge Program from a handful of hotels to more than 200 run concierges around the globe. The running community took note, as Westin would go on to win "Best Overall Hotel for Runners" two years in a row.
 
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Westin created unique experiences for its upper middle class demographic who wanted to remove the hassle of travel leading up to a race and have fun doing it.

 
VIP Marathon Package

VIP Marathon Package

 

Katie Holmes’s celebrity workout with Westin.

Katie Holmes’s celebrity workout with Westin.

Running influencers, who previously had no alliance to a hotel brand, gradually built a relationship with Westin.
 

Westin Hotels | creative, direction, editorial
”Kara Goucher’s Podium Retreat”

Running became central to Westin’s wellness positioning for the brand as a whole.
 
Yes, exercise can be fun.
 

Westin Hotels | creative, direction, editorial
”Love This Run”

Westin Hotels | creative, direction, editorial
”The VIP Marathon Experience”

Beyond Running

The success of runWestin allowed Westin to naturally become a part of any conversation about wellness in travel.

So. Much. More.
 
 
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News Media
 

With Chris on the ground at mass participation races around the United States, Westin was able to observe the pulse and trends of running. Building relationships all across the country lead to countless television appearances and references in travel pieces, or in the words of Marriott International’s joyful analytics team, earned media.

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Global Run Day
 

This holiday allowed Westin to turn its thought leadership into action by giving back to runners every year. In 2017 "Sweatworking was the new networking." Then in 2018 everybody was "plogging," and if you know what any of that means, congratulations, you’re a runner!

Partnerships
 

On the strength of the brand’s visibility in the space, content creators began to seek out Westin for collaboration, as in “The Mebsie” created with Runner’s World.

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